How do I enter?
Pick a competition, choose how many tickets you want or pick your own numbers, answer the question and check out. Your ticket numbers appear straight away, in your email and in your account.
Can I enter for free?
Yes. Every competition can be entered free by post, with the same chance of winning. See our free entry page.
When is the draw?
Each competition shows its closing date and countdown. Draws take place live on this site using a random number generator.
What if a competition does not sell out?
If a competition does not sell out by its closing date, the draw still goes ahead on the date shown.
What are instant wins?
Some competitions have prizes tied to set ticket numbers. If you get one, you find out the moment you check out, and that ticket still goes into the main draw.
What are the games?
Some competitions let you spin a wheel, grab with a claw or race a car to reveal your result. It is just for fun: your result is set by your ticket number, not by how you play.
How will I know if I have won?
Winners are contacted by phone and email within 48 hours of the draw. Winning ticket numbers are also shown on the competition and our winners page.
Can I take cash instead?
Where stated on the competition.
How is my prize delivered?
Free UK mainland delivery or collection.
How old do I need to be?
You must be 18 or over and live in the United Kingdom.
Can I set a spending limit?
Yes, from your account. See our responsible play page for more ways we can help.
Can I get a refund?
Our refunds page explains when entries are refunded.
Something else?
Email hello@example.com and we will get back to you.