{"id":228,"date":"2026-11-04T16:47:43","date_gmt":"2026-11-04T16:47:43","guid":{"rendered":"https:\/\/demos.kriscreates.co.uk\/prestige\/faqs\/"},"modified":"2026-11-04T16:47:43","modified_gmt":"2026-11-04T16:47:43","slug":"faqs","status":"publish","type":"page","link":"https:\/\/demos.kriscreates.co.uk\/prestige\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"cse-policy-text cse-faq\"><details><summary>How do I enter?<\/summary><div class=\"cse-faq__a\">\n<p>Pick a competition, choose how many tickets you want or pick your own numbers, answer the question and check out. Your ticket numbers appear straight away, in your email and in your account.<\/p>\n<\/div><\/details><details><summary>Can I enter for free?<\/summary><div class=\"cse-faq__a\">\n<p>Yes. Every competition can be entered free by post, with the same chance of winning. See our <a href=\"https:\/\/demos.kriscreates.co.uk\/prestige\/free-entry\/\">free entry page<\/a>.<\/p>\n<\/div><\/details><details><summary>When is the draw?<\/summary><div class=\"cse-faq__a\">\n<p>Each competition shows its closing date and countdown. Draws take place live on this site using a random number generator.<\/p>\n<\/div><\/details><details><summary>What if a competition does not sell out?<\/summary><div class=\"cse-faq__a\">\n<p>If a competition does not sell out by its closing date, the draw still goes ahead on the date shown.<\/p>\n<\/div><\/details><details><summary>What are instant wins?<\/summary><div class=\"cse-faq__a\">\n<p>Some competitions have prizes tied to set ticket numbers. If you get one, you find out the moment you check out, and that ticket still goes into the main draw.<\/p>\n<\/div><\/details><details><summary>What are the games?<\/summary><div class=\"cse-faq__a\">\n<p>Some competitions let you spin a wheel, grab with a claw or race a car to reveal your result. It is just for fun: your result is set by your ticket number, not by how you play.<\/p>\n<\/div><\/details><details><summary>How will I know if I have won?<\/summary><div class=\"cse-faq__a\">\n<p>Winners are contacted by phone and email within 48 hours of the draw. Winning ticket numbers are also shown on the competition and our winners page.<\/p>\n<\/div><\/details><details><summary>Can I take cash instead?<\/summary><div class=\"cse-faq__a\">\n<p>Where stated on the competition.<\/p>\n<\/div><\/details><details><summary>How is my prize delivered?<\/summary><div class=\"cse-faq__a\">\n<p>Free UK mainland delivery or collection.<\/p>\n<\/div><\/details><details><summary>How old do I need to be?<\/summary><div class=\"cse-faq__a\">\n<p>You must be 18 or over and live in the United Kingdom.<\/p>\n<\/div><\/details><details><summary>Can I set a spending limit?<\/summary><div class=\"cse-faq__a\">\n<p>Yes, from your account. See our <a href=\"https:\/\/demos.kriscreates.co.uk\/prestige\/responsible-play\/\">responsible play page<\/a> for more ways we can help.<\/p>\n<\/div><\/details><details><summary>Can I get a refund?<\/summary><div class=\"cse-faq__a\">\n<p>Our <a href=\"https:\/\/demos.kriscreates.co.uk\/prestige\/refunds-and-cancellations\/\">refunds page<\/a> explains when entries are refunded.<\/p>\n<\/div><\/details><details><summary>Something else?<\/summary><div class=\"cse-faq__a\">\n<p>Email hello@example.com and we will get back to you.<\/p><\/div><\/details><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-228","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/comments?post=228"}],"version-history":[{"count":0,"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/pages\/228\/revisions"}],"wp:attachment":[{"href":"https:\/\/demos.kriscreates.co.uk\/prestige\/wp-json\/wp\/v2\/media?parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}